Overall Website Design References

>>	Six Principles of Good Commerce Design Most of these priniciples apply to any Website. Register (free) and Login, then use this link.
>>	Designing for the Web Book Excerpt: The Web Content Style Guide
>>	First Principles of Web Design Provides 8 good "rules of thumb" for Web design. Register (free) and Login, then use this link.
>>	Blueprints for the Web: Organization Practical methods for organizing Website content. Register (free) and Login, then use this link.
>>	Usability 101 "What is usability? . . . Why should you care?"
>>	Web Style Guide, 2nd edition A good and very current Web design reference.
>>	Yale Web Style Guide (good concepts book) Site Design Introduction and Site structure. Site covers, then Page headers & footers.
>>	Son of Web Pages That Suck: Chapter 4 3.3M Design Issues Even Martians Should Know On the Web, get right to the point. Other sites influence you vs. site piracy. The use of music, etc.. (Legal rights) Different browsers, screen sizes, speeds,. . .
>>	Recipe for a Successful Website Performance: upgrade 14.4k speed to only 28.8k End-User Access gives real-world access speeds.
>>	Webpage Loading Performance Page "content presented in sequence" insight. When pages load slowly, visitors leave. . . .

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Page Content Updated: September 29, 2003

"The stakes are higher now than ever before. Commercial Web sites that are not relevant, fast, trustworthy, satisfying, and easy to use will find it difficult to attract new customers and retain existing ones, especially if competitors are only a click away.
"People will leave your Web site if they

Are frustrated

Think it is too much effort to navigate the site

Think you don't have the product or service they are looking for

Get big surprises that they don't like

Feel it takes too long to load

InformIT.com : Customer-Centered Web Design
The Importance of Customer-Centered Design